Certified Scrum Master (CSM)


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In this ScrumMaster training course you will learn, understand and execute on the three overarching principles behind Scrum: iterative development, self-management and visibility.

Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this ScrumMaster training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster. This 2–day Certified ScrumMaster training course is suitable for those practicing or looking to practice the art of the ScrumMaster, but is highly valuable for anyone involved in Scrum (Managers, Team Members, Product Managers, etc.).

Even projects that have solid, well–defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences will disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to even establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds

Agenda for Day 1:

  • Agile and Scrum Introduction
  • Overview on various Agile Methods
  • Why Agile? Team activity
  • Origins of Scrum and Understanding Scrum
  • Basic Scrum Engine, Agile Manifesto
  • Sprints Team activity
  • Four Meetings
  • Four Roles
  • Scrum Artifacts, non-scrum artifacts
  • Scrum and Compliance
  • Non-Scrum Roles Team activity
  • Various scrum team structure– Discussion on DevOps, globally distributed scrum team
  • How do architecture, DBA, and other supporting roles that fit in Scrum?
  • Enterprise Agile scenarios – 10, 20, 30, 40, …. 120+ scrum teams
  • Scrum Values
  • Scrum Phases
  • Scrum Simulation – Non-IT Case Study – Multiple Team activities and role play
  • Sprint planning meeting
  • Daily standup meeting
  • Burndown charts and project reporting
  • Sprint review and retrospective

 Agenda for Day 2:

  • Q&A, Refresher from Day 1
  • Agile Transformation Team activity
  • Agile Portfolio and Release Planning
  • Day 2 – IT Case Study multiple activities and role plays
  • Vision Statement
  • Product backlog creation Team activity
  • Various Estimation Techniques, Prioritization Team activity
  • What is User Story? Template and Simulations Team Activity
  • Acceptance Criteria, Definition of Readiness and Definition of Done
  • Determine Team Velocity
  • Release Management and Project Reporting
  • Scaling and Global Teams
  • Agile Metrics that Matters
  • Agile Contracts
  • Scrum and CMM, Scrum and XP
  • Closing Activities and Graduation

Once completed each student will receive a 2-year membership in Scrum Alliance® and certification. A link will be sent to each student at the end of the session to the online exam.

All students earn:

  • Scrum Education Units (SEUs)
  • Project Management Institute (PMI®) members earn PDUs
  • Free enrollment in Scrum Alliance®

Instructor:  Kiran Thakkar (CST) Certified Scrum Trainer

Additional information

Date Range

April 18-19, 2024, June 3-4, 2024, March 21-22, 2024, March 4-5, 2024, May 2-3, 2024, May 30-31, 2024